Tenants and Renters
32 articles
What homes do you have to let?
How far in advance should I start looking for a property?
What properties do you have that allow pets?
I can’t find the property I’m viewing, what should I do?
How will I know if the property I'm interested in has parking?
How do I book a viewing?
Can I do a second viewing?
Do you do viewings outside of normal working hours?
How do I apply for a property?
Can I apply for more than one property at a time?
How long does it take to get my holding deposit back?
How long does it take to find out if my application is accepted?
What deposit do I need to pay and will I get it back?
What is a homeowner guarantor and why do I need one?
It’s move in day and I’m picking up the keys - what do I need to do?
How do the utility bills work when I rent a property?
Who can live with me?
How do I report a non-emergency repair?
I have an emergency repair - who do I alert?
How quickly will you repair my maintenance issue?
How can I pay my rent?
Can I change my rent payment date?
Can I request a statement of my rental payments?
I’ve just moved into my new home, what do I need to sort?
Why are property inspections carried out?
How much notice will I be given of an inspection and can I reschedule?
How long does an inspection take?
How do I request changes to my tenancy agreement?
Can I decorate my home?
Am I allowed a pet in my property?
How do I give notice that I’m moving out?
I've received a section 48 notice - what do I need to do?